718pub FAQ – We've Got Answers

The minimum deposit at 718pub starts at ₱100 for most payment methods, making it accessible for all types of Filipino players — whether you're a casual bettor or a high roller. Some payment channels may have their own minimum transaction limits set by the provider.

Most deposits at 718pub are credited instantly or within a few minutes. GCash and PayMaya deposits are typically the fastest. If your deposit has not reflected after 30 minutes, please contact our 24/7 support team with your transaction reference number and we will resolve it promptly.

718pub does not charge any fees on deposits. However, your payment provider (e.g., your bank or e-wallet) may apply their own transaction fees. We recommend checking with your payment provider for their applicable charges before making a deposit.

Most 718pub withdrawals are processed within 24 hours. GCash and PayMaya withdrawals are typically the fastest, often completing within a few hours during business hours. Bank transfers (BPI, BDO, Metrobank) may take 1–3 business days depending on your bank's processing times.

The minimum withdrawal at 718pub is ₱200. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional verification steps for security purposes. Contact support if you need assistance with a large withdrawal request.

Common reasons for withdrawal delays include: incomplete KYC verification, unfulfilled bonus wagering requirements, a pending security review, or a high volume of withdrawal requests during peak periods. If your withdrawal has been pending for more than 24 hours, please contact our support team at [email protected] with your withdrawal reference number.

Wagering requirements (also called rollover requirements) specify how many times you must bet your bonus amount before you can withdraw bonus-derived winnings. For example, a 10x wagering requirement on a ₱500 bonus means you must place ₱5,000 in total bets before the bonus converts to withdrawable cash. Always read the full bonus terms before claiming any offer at 718pub.

Yes, in most cases you can forfeit an active bonus through your account settings or by contacting 718pub support. Note that forfeiting a bonus will also remove any bonus-derived winnings from your account. Only your real-money balance will remain. Contact [email protected] if you need help managing your bonus status.

Yes! 718pub is fully optimized for mobile play. You can access all games directly through your mobile browser on Android or iOS — no app download required. The 718pub mobile experience is smooth, fast, and designed to work well even on slower Philippine mobile data connections.

Yes. All games at 718pub use certified Random Number Generator (RNG) technology to ensure fair and unbiased outcomes. Live casino games are streamed in real time with professional dealers, providing full transparency. 718pub is committed to fair play for every Filipino player on our platform.

If you suspect your 718pub account has been accessed without your permission, change your password immediately and contact our support team at [email protected]. We can temporarily lock your account while we investigate. Never share your password or OTP with anyone — 718pub staff will never ask for your password.

Yes. 718pub supports two-factor authentication (2FA) via SMS OTP to add an extra layer of security to your account. We strongly recommend enabling 2FA in your account security settings to protect against unauthorized access, especially if you use 718pub on shared or public devices.

To activate self-exclusion, contact our support team at [email protected] and request a self-exclusion period of 6 months, 1 year, or permanent exclusion. Your account will be blocked immediately. During the exclusion period, you will not be able to log in, deposit, or place bets. We take self-exclusion requests very seriously and process them without delay.

If you or someone you know is struggling with problem gambling, please reach out for help. PAGCOR (Philippine Amusement and Gaming Corporation) has a responsible gaming program with resources available to Filipino players. You can also contact a qualified mental health professional or counselor. 718pub's support team at [email protected] can also point you toward appropriate resources — we're here to help, not judge.

Yes. 718pub offers a cooling-off period feature that lets you temporarily pause your account for 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, you cannot log in or place bets. This is a great option if you feel you need a short break to reassess your gaming habits without committing to a full self-exclusion. Activate it through your account settings or by contacting support.